Voicent Predictive Dialer 9.0.5


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412.67 KB
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Publisher Description



AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.

AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.

The key features of this program's Predictive Dialing mode include:

-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents

Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.

General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.

Voicent Predictive Dialer is a free software application from the Telephony subcategory, part of the Communications category. The app is currently available in English and it was last updated on 2013-10-23. The program can be installed on WinXP, WinVista, WinVista x64, Win7 x32, Win7 x64, Win2000, WinServer.

Voicent Predictive Dialer (version 9.0.5) has a file size of 412.67 KB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 122 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher Voicent Communications, Inc
Released Date 2013-10-23
Languages English

Category

 
Category Communications
Subcategory Telephony

System requirements

 
Operating systems windows

Download information

 
File size 412.67 KB
Total downloads 122

Pricing

 
License model Free
Price N/A

Version History



Here you can find the changelog of Voicent Predictive Dialer since it was posted on our website on 2015-04-28. The latest version is 9.0.5 and it was updated on soft112.com on 2017-07-01. See below the changes in each version:

version 9.0.5

posted on 2013-10-23

Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.

version 5.1.0

posted on 2007-03-25

new product release






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Users Rating:  
  3.0/5     1
Editor Rating:  
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Downloads last week: 1
Release Date: 2013-10-23
Publisher: Voicent Communications, Inc
Operating System: windows
Type: Free